FAQ's

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

We also accept payments through popular digital wallets such as PayPal, Apple Pay, and Google Pay.

For added flexibility, we support Buy Now, Pay Later options like Clearpay and Klarna.

No matter how you choose to pay, you can shop with confidence knowing your transactions are secure and your payment preferences are accommodated!

Shipping Rates: Depending on the items and delivery address, various shipping methods may be used. All shipping methods are trackable. Orders ship via FedEx or USPS from our facilities in Houston, TX, with some items shipping directly from the manufacturer.


International Rates: Customs fees and duties are not included; recipients' countries calculate these. Rates are calculated at checkout. For countries not listed, contact us for details

If you have ordered using a tracked shipping service, you will be able to track your order by using the unique tracking number send through Email. You can Track Your order here.

Orders placed after 2:00 PM CST may not be shipped until the following available business day. While our team may provide a tracking number during the weekend, your order will only be picked up by the carrier on the next available business day.

Unfortunately there's no way to do this on the website itself, however if you would like to make any adjustments to an existing order, please do get in contact with us and we'll help you make all the changes you need.

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We ensure that all our products are packaged suitably and efficiently to avoid any damages on transit. If you do receive an item that has been damaged in transit or wish to return an item for any other reason please contact us via email or live chat before shipping back the order.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For more information please refer to our Returns Policyhere.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

There are a couple of ways to contact us. The quickest way to get in touch is by using the Live Chat feature in the bottom right corner of the screen. Just click on the icon and start chatting away to one of us.

If you don't want to use the Live Chat, head over to ourContact Uspage and fill out the form. We'll get back to your email as soon as possible.

We will try to reply to these messages as soon as possible.